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Emergency and urgent service requests
Alarm sounding, panel in trouble, door will not lock, or cameras down? Call first for the fastest response.
If there is immediate danger to life, call 911. Do not wait for a callback from us.
What to expect
- Call and we triageWe ask a few questions and often solve simple problems by phone.
- DispatchA technician is scheduled for the fastest available response.
- Fix and documentWe repair the problem and record what we found.
Fire alarm trouble signals and impaired systems may require notifying your monitoring company, insurer, or fire marshal. We will advise you.
Need ongoing peace of mind?
A maintenance plan catches problems before they become emergencies.