Frequently asked questions
Quick answers about our services, licensing, pricing, and process.
Do you offer free estimates?
Yes. We offer a free security assessment, including an on-site walk-through and a written quote.
Are you licensed and insured?
Yes. See our licensing page for credentials and insurance information.
Do you work on homes and businesses?
Yes. We serve homeowners, small businesses, industrial sites, schools, healthcare facilities, multi-family properties, and government facilities.
How long does an installation take?
A typical home system takes a day or less. Commercial projects vary with size and scope, and we give you a schedule before starting.
Do you service systems you did not install?
Yes. We repair, upgrade, and take over many existing systems.
Do you offer monitoring?
Yes. We offer professional monitoring for intrusion, fire, and other signals, with options to match your needs.
Can you handle cameras, alarms, access control, and fire alarm together?
Yes. That is our specialty. One team designs and installs everything and can integrate it into one platform.
Do you provide emergency service?
Yes. Call 518-379-6987 for urgent service, or use our emergency request page.
Is covert or discreet surveillance legal?
It can be, when done lawfully and with authorization. We install only for lawful purposes and decline requests that would violate privacy laws.
What areas do you serve?
Schenectady and the surrounding Capital Region, including Albany, Saratoga, Rensselaer, and Montgomery counties.
Still have a question?
Call us or send a message. A real person will answer.